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COVID-19

covid-19 two women with masks touching elbows

Coronavirus, or COVID-19, continues to be an evolving situation even months after the initial outbreak. Senior leaders at Acenda Integrated Health are continually monitoring the situation in coordination with public health officials and following all CDC recommendations and guidelines. Your health and safety is our highest priority as we move forward in reopening some of our locations.

Emergency Preparedness and Precautions

Acenda is committed to maintaining the health and safety of our clients and staff. During this time, we are doing everything that we can to protect clients and staff by actively following all recommendations made by the CDC and the state of New Jersey. This includes thorough and frequent hand-washing, heightened cleaning measures, and social distancing. All larger group meetings have changed to virtual communications and non-essential staff are working from home in an effort to support social distancing.  

Status of Programming*

Agency Headquarters

At this time, our Agency Headquarters in Glassboro is closed to visitors. We apologize for any inconvenience and appreciate your understanding during this time. For any questions, please call our main number at 844-4-ACENDA. 

Family Success Centers and Outreach Centers 

Our Family Success Centers are closed at this time. However, our staff are available for support via email, phone, or Facebook. Please check our Family Success Center calendars and social media pages for updates. 

*You will be notified by your case work and/or therapist about any changes to your specific services and care. 


What are the symptoms of COVID-19?

Symptoms of COVID-19 vary greatly from case to case. People with these symptoms or combinations of symptoms may have COVID-19: 

  • Cough 
  • Shortness of breath or difficulty breathing 

Or at least two of these symptoms: 

  • Fever 
  • Chills 
  • Repeated shaking with chills 
  • Muscle or body aches 
  • Headache 
  • Sore throat 
  • New loss of taste or smell 
  • Congestion or runny nose 
  • Nausea or vomiting 
  • Diarrhea 

If you think you have been exposed to COVID-19 and develop a fever and symptoms call your healthcare provider for medical advice. You can find information about testing sites and procedures here for the next steps if you have been exposed.  

There are simple everyday preventive actions to help mitigate the spread of respiratory viruses, including:

• Avoid close contact with people who are sick.
• Avoid touching your eyes, nose, and mouth with unwashed hands.
• Wash your hands often with soap and water for at least 20 seconds. Use an alcohol-based hand sanitizer that contains at least 60% alcohol if soap and water are not available.
• Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
• Routinely clean all frequently touched surfaces in the workplace, such as workstations, counter-tops, and doorknobs.

The New Normal 
  • As businesses begin to open up, be sure to always wear a mask and strictly follow your state’s guidelines and restrictions.  
  • Stay 6 feet apart to maintain social distancing requirements. 
  • Avoid unnecessary contact with others. 
  • Quarantine yourself for 14 days if you suspect you were exposed to coronavirus. Better safe than sorry. 
  • Maintain preventative cleaning measures. 

Follow the CDC’s guide to daily life and travel suggestions. 


Hotlines

The New Jersey Department of Health has opened a coronavirus hotline to educate the community on this disease. It is being operated by the New Jersey Poison Information and Education System (NJPIES), also known as the New Jersey Poison Center. This is a division of the Department of Emergency Medicine at Rutgers New Jersey Medical School. The hotline can be reached at: 1-800-222-1222. The hotline is available 24/7, free, and continuously staffed with trained healthcare professionals. You can also text “NJCOVID” to 898-211.  

Residents with questions or concerns about COVID-19 and resources available to them can call 2-1-1. NJ 211 is New Jersey’s statewide, comprehensive, information and referral service operated by United Ways of New Jersey. 

NJ Mental Health Cares is offering a free and confidential support hotline to help those that are dealing with anxiety and worry related to COVID-19. Calls will be answered from 8:00 AM to 8:00 PM seven days a week by live trained specialists. The hotline number is: 1-866-202-HELP(4357).

In addition, the New Jersey Department of Human Services Division of Mental Health & Addiction Services offers a Disaster Mental Health Line as a resource for persons seeking mental health services and information regarding other resources. It is free and available 24/7. The hotline number is: 1-877-294-HELP(4357). 

Helpful Information and Tips

Here are some helpful links and recommendations that you can use as a resource for additional information related to COVID-19: 

Tips for Travel, Restaurants, and the GymMayo Clinic
Back to School PlanningChecklists to Guide Parents, Guardians, and Caregivers from the CDC
When and How to Use Masks: WHO
How is Coronavirus Spread? Health 
State Action on Coronavirus:
National Conference of State Legislatures 
Resources for Home:CDC
Tips to Keep Children Healthy While School is Out: CDC
Checklist: Older Persons: CDC
People Who Are at Higher Risk of Severe Illness: CDC
Steps to Protect Yourself: Recommendations from the CDC 
Family SupportChild Mind Institute 
Parent/Caregiver Guide to Helping Families Cope with the Coronavirus Disease 2019: The National Child Traumatic Stress Network
Parenting During COVID-19: Psychology Today
Manage Anxiety and Stress: Coping with COVID-19 from the CDC 
Mental Health Issues and COVID:  MHA National 
COVID-19 Anxiety:  Psychology Today 
Social Distancing:  AARP
COVID-19 Fact Sheet for Grandfamilies and Multigenerational Families: Generations United

Internet Essentials brings affordable high-speed Internet home (60 days free for new customers): Comcast
Internet and wireless providers will waive late fees and keep Americans connected: CNET
Comcast Opens Xfinity WiFi Network Nationally for Free: Comcast